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Policies
Policies & Frequently Asked Questions
We believe in transparency, professionalism, and thoughtful service. Below are answers to common questions and key policies to ensure your experience with Indulgent Moments is seamless from inquiry to celebration.
Booking & Payment Policies
Deposits & Payment Schedule
A non-refundable deposit of 30% is required to secure your date and begin planning for event tiers Silver Finish and Golden Experience.
A non-refundable deposit of 50% is required to secure your date and begin planning for event tier Platinum Touch.
Final payment is due 7 days before your event.
Payment Methods
We accept credit cards, ACH transfers, and Zelle, Venmo and Apple Pay. Payment plans may be available for select bookings over $2,500.
Mininums
• Personal Chef: $500 minimum
• Catering Events: $1,000 weekday / $1,500 weekend minimum
• Grazing Boards: $250 minimum (delivery available within range)
Cancellations & Rescheduling
Deposits are non-refundable. If you need to reschedule, we will make every effort to accommodate a new date within 3 months, subject to availability.
Service Area
Based in [Your City/Region], we travel throughout the DMV and beyond. Travel fees may apply based on distance and event size.
Frequently Asked Questions
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Additional Notes
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All food is prepared in a licensed kitchen and handled with the highest standards of safety and sanitation.
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We carry general liability insurance and meet all health department requirements for catering services.
Still Have Questions?
Reach out to us directly through our Contact Form or email us at service@myindulgentmoments.com. We’re happy to walk you through any details to ensure your moment is everything you envision.
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